AI Fundamentals for Work is a comprehensive, Google-aligned training program designed to equip professionals with practical artificial intelligence skills for the modern workplace. This course bridges the gap between AI theory and real-world application, focusing on how Google’s AI tools and principles can transform everyday work tasks.

The curriculum emphasises hands-on learning through Google’s ecosystem, including Google Gemini, Google Cloud AI services, and AI-powered features in Google Workspace. Participants will learn not just what AI is, but how to leverage it ethically and effectively to enhance productivity, creativity, and decision-making in their professional roles.

This course takes a practical, scenario-based approach, featuring real-world case studies from companies that have successfully implemented AI solutions. Each lesson includes interactive exercises, reflection opportunities, and assessments to ensure knowledge retention and practical application.

This course is ideal for:

• Business professionals seeking to integrate AI into their daily workflows
• Team leaders and managers looking to implement AI solutions in their departments
• Marketing, sales, and customer service professionals wanting to leverage AI tools
• HR and operations staff interested in AI-driven automation and insights
• Entrepreneurs and small business owners exploring AI opportunities
• Anyone with basic computer skills who wants to stay competitive in an AI-driven workplace

Prerequisites:

• Basic computer literacy and internet navigation skills
• Familiarity with Google Workspace (Gmail, Docs, Sheets) is helpful but not required
• No programming or technical background necessary

By the end of this course, participants will be able to:

• Understand AI fundamentals: Define artificial intelligence, machine learning, and related concepts in business contexts.
• Identify AI model types: Distinguish between different AI models (generative, predictive, conversational) and their applications.
• Navigate Google’s AI ecosystem: Effectively use Google Gemini, Google Cloud AI, and AI features in Workspace tools.
• Master prompt engineering: Write effective prompts to get high-quality outputs from AI tools
• Apply AI to work tasks: Integrate AI tools into content creation, data analysis, customer service, and project management
• Practice responsible AI use: Implement ethical AI practices, understand bias, and maintain data privacy
• Evaluate AI solutions: Assess when and how to use AI tools effectively in various business scenarios
• Communicate AI concepts: Explain AI capabilities and limitations to colleagues and stakeholders

• Total Duration: 3 days (30min per day)
• Daily Format:
• Core lesson with interactive demonstrations
• Real-world scenario discussion and case studies
• Hands-on practice and Q&A
• Reflection activity
• Quiz and review
• Delivery Method: Virtually

The course concludes with a comprehensive 20-question multiple-choice exam covering all material.